Went in with my two boys (5, 2) to pick up an online order. Asked, and went back to housewares to wait. Two people ahead of me. The lady at the register looked about ready to fall asleep and going as slow as possible. The woman in front of me looked annoyed at the speed as well. My boys were restless and whining, and so I went up and asked if I could move things along and get my order from another register. She proceeded to tell me where to stick it and made a comment under her breath about me throwing an adult tantrum. I walked out with my boys. My oldest even commented on how rude this employee was. I am working with a manager now on how to rectify the situation. Blown away by how this store treats customers who spend their hard-earned money here. Wouldn’t be surprised if the whole chain shut down after this experience. Can’t say I’d be too upset.
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I love this JC Penney. I've always received good service here and they have a good selection in the kids department.
Are running. All over the store for things sorry for anyone I missed these girls need huge raises and many more*********************************,!!!!!!!¡!!!!! thanks Cheryl G
Experience at the jewelry counter to get two watch batteries replaced was...pretty awful. It took about 5 minutes of standing at the counter (with someone helping another customer, and a manager flitting around the area) to even be acknowledged, and that was by someone who wasn't even working the jewelry counter. The next 10 minutes was this (very nice) worker changing the battery of one watch, and waiting for another employee for help with the other battery. The last 5 minutes was made up of banter between this employee and another (fairly rude) manager. Not a great experience.
I love the woman I worked with for the window treatments! We had a great time together. I always have shopped here for curtains and such. Just love the store and most of the prices are right.
The girls at jcpenny's are so helpful to me. I. am disabled; use a walker.
Jcpenney is a US Department Store based in Coon Rapids, Minnesota. Jcpenney is located at 12550 Riverdale Blvd, Coon Rapids, MN 55448, USA.
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