Kohls is a joke .
I had another 250.00 dollars worth of stuff I was going to purchase.
They wouldn't price match best buy on a product that best buy had for 35.00 $ cheaper.
Singled us out. Looking for clothes for a funeral and stopped us at the door and checked our tags which were fine. Totally embarrassing and unacceptable. Ftp
I am writing this review to help people out shopping at Kohl's. I am a former associate of this store. Yes I know you are looking at this and are questioning on reading it because of how long this review is but READ THIS REVIEW. I am writing this review in regard to help customers and associates to all have a good experience. The first thing to know is that the store is understaffed all of the time. They do not like to have multiple associates in certain areas of the store at the same time. The shoe department will have one person for six to eight hours and the same will go for the home and kids department. If you can't find anyone no matter what department it is, you can ask any associate and they will be able to help you. Every associate should have a scanner on their hip and it will tell you the price and stock of the item that you are looking for. Second, the coupons that you receive for percentage off, there are exclusions on them. The big exclusions are Nike, Under Armour, Levi's, Columbia, Premium electronics, etc. Don't get upset that we can't take percentages off of these items and demand that it should be taken off. The associates have no control of this and just simply ask anyone in the store what can and can not work with that coupon. Third, the reason why the aisle are so cramped is due to being over stocked on items and not having enough floor space. It's the decision that the company had to make to either please customers with the wide variate of items or enough walking space to get around the store. Fourth topic is about the Kohl's Charge Cards. Yes, the question "Do you have a Kohl's Charge Card" is a dreaded question for everyone that goes into the store that doesn't have one or doesn't want one. I know the associates and even the managers will push this onto you to sign up. Associates are trained to ask 3 times even if you say no. A simple way to get out of this is to just say "I already have one but don't want to use it today". Helpful tip if you want a Charge Card, wait a couple of weeks and it will be back up to 30 percent off when signing up. The last thing that I am going to say is pretty basic. If you want a good experience in the store then treat the associates nicely. It irked me when I use to work for Kohl's that customers would not be nice to us if we didn't have their product that they were looking for. Retail gets negativity for when they are out of stock but when you go grocery shopping it's different. You don't ask the grocery store associate if the have a bigger size of cheerios in back or get upset if they are out. Do the same in any clothing store. Be nice to the associates and they will be nice back. Put back you items that you don't want in the right spot and you will make their day. We don't come into your house and drop trash and leave without picking it up. The simple rule that we are taught early in life "Treat other how you want to be treated" is real and will make everyone have a more positive experience. I hope this guide gives an understanding and helpful tips on what to do to have a good experience :)
So it's a much larger sale that they missed out on as well.
I have found some nice items on clearance but it’s work to find it. The clearance areas are a mess and can be overwhelming. Gotta love the Kohl’s cash though...keeps me going back for more.
They said they only price match there weekly ad and not an advertised price.
It's a good sized store, and they have a good selection. Plus, the salespeople don't bother you.
They looked right at me and said sorry we won't match the price.
I put my other items back and said I will do business elsewhere. They didn't care.
Kohl S Riverdale is a US Department Store based in Coon Rapids, Minnesota. Kohl S Riverdale is located at 12785 Riverdale Blvd, Coon Rapids, MN 55448, USA.
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